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Subject:Help with Help From:Trevor Holdsworth <t -dot- holdsworth -at- GILSON -dot- FR> Date:Tue, 2 Feb 1999 15:25:33 +0100
First try and get your employers to send you on a course for the HAT as
soon as possible (presuming you haven't used it before). Most companies
have a list of authorized trainers on their official website.
Second, don't panic, remain calm. You will receive lots of advice from
the list about what to do and when.
Don't worry about the 'disorganized' bit, I suspect we've all 'been
there' ouselves. The first time you write help it is hard on the memory
(your own, not the PC) and morale, but you can do it!