Documentation distribution policy

Subject: Documentation distribution policy
From: Gilda Spitz <Gilda_Spitz -at- MARKHAM -dot- LONGVIEW -dot- CA>
Date: Tue, 2 Feb 1999 15:52:48 -0500

I'm a new subscriber. Please forgive me if I'm asking a question that has
been answered before.

I have been asked to establish a distribution policy for printed books. (We
also do Acrobat and online, but that's a different issue.) Management has
asked me to set up something in which we promise in the contract to provide
one complete set of books when the customer signs, with the option to
purchase extra books , if necessary. Users will also receive books if and
when they attend training sessions. (I, of course, want to give out as many
books as possible to as many users as possible, but Management is concerned
about the costs.)

Does anyone out there have experience with this? Do you state the book
prices in the contract? Do you have any tips or advice?



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