Tips for my speech

Subject: Tips for my speech
From: Cathriona Riordan <criordan -at- FLEXICOM -dot- COM>
Date: Wed, 3 Feb 1999 17:37:54 -0000

>Hi there,
>I'm giving a short "Technical Writing" presentation to my company, and was
>hoping some of you helpful people might give me some tips.
>The purpose is to make people aware of the achievements of our 5-month old
>technical writing department. My audience is the entire company (yikes), made
>up of engineers, sales people, customer support, and management.
>Rather than just pontificate about my own beliefs, I'd like to provide some
>solid facts, e.g. "We need to produce good user documentation because x out
>of y software users read the user guide", or "... because x out of y
>customers examine documentation when deciding whether to buy a product", etc.
>Does anyone know if there are any software documentation surveys out there
>that provide this kind of information?
>Also, I'd like to keep my audience amused with a few lighthearted points, so
>any tech writer witticisms would be greatly appreciated.
>And finally, graphics - I saw a presentation recently where the speaker
>illustrated his points with cartoons. Any tech writer cartoons or graphics
>out there?
>And finally, anyone want to write my presentation for me? (just kidding)
>Thanks for all your help,

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