Re: WebWorks summary

Subject: Re: WebWorks summary
From: "Brierley, Sean" <Brierley -at- QUODATA -dot- COM>
Date: Fri, 12 Feb 1999 16:31:08 -0500

By popular request, here's the summary of the responses I received to my
inquiry about Quadralay's WebWorks Publisher (WWP).

Overall consensus was that it is the best way to use FrameMaker for
single-source document creation and that WebWorks Publisher is a much better
way to make HTML and HLP help than via RTF or FrameMaker's own HTML export
feature. However, consensus was that help authoring tools such as ForeHelp
and RoboHelp are more flexible and are much better for developing help from
the ground up.

General consensus was that there is a steep learning curve for WWP. I take
this pretty seriously, as it comes from FrameMaker users. Apparently, the
application of templates is difficult, also, and the GUI is not friendly
(again, as stated by Frame users). Support was generally described as good,
although a couple of folks note that it really does depend on who you talk
to at Quadralay.

Documentation is described as poor, with there apparently being no printed
book and poor on-line help.

I looked at Quadralay's home site and found information on the product to be
topical. Links to WebWorks Publisher resellers did not all seem to be
appropriate and one of the three listed authorized trainers seemed no longer
to be a trainer.

The good news, though, is that version 4.5 of WebWorks Publisher is due out
within the next four weeks. This 1/2 step upgrade is allegedly going to
include printed documentation.

So, I have my info and am all set. Thanks to everyone. Please, no posts to
techwr-l about this.

Sean
mailto:sean -at- quodata -dot- com


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