Re: USA Today article demands printed documentation

Subject: Re: USA Today article demands printed documentation
From: "Patrick M. Corrigan" <pcorrigan -at- TRIBUTE -dot- COM>
Date: Tue, 16 Feb 1999 15:41:38 -0500

Folks,

There are many times when I cringe at the thought
of looking through some poorly
written manual. Time is valuable and many
customers would rather forgo the TOC
and welcome search capabilities and speed of a
browser or other online documentation.
How about you?
The medium is not the issue here...it is the
content! Was it well-
written and organized or not?
This is not a job security issue it is one of
practicality.
The need for both is apparent and our aim had
better be to please.....
regardless of the medium!


Patrick M. Corrigan
Senior Technical Writer
Tribute Software Inc.
email - pcorrigan -at- tribute -dot- com

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