Help systems for Web applications/ASPs?

Subject: Help systems for Web applications/ASPs?
From: Rebecca Stevenson <rstevens -at- HUBDATA -dot- COM>
Date: Tue, 9 Mar 1999 09:05:30 -0500

> Hello everyone! My company is working on a Web application based on
> Active Server Pages, and I'm not sure about the best way to integrate
> help information into such a setting.
> The program is fairly simple and will probably involve a couple dozen
> screens or so; clients may end up only using it once, to configure
> their account, and never need to see it again, so we need to keep
> things simple. On the other hand, we've got a lot of terms that will
> need definition for the casual or infrequent user. We're trying to
> avoid client-side scripting, so Java tooltips etc. are not acceptable.
> I'm a bit at sea as to how to integrate this for the user. A lot of
> instructional information can go right on the HTML page, but for that
> which can't or shouldn't, how do I make it available? Clients have to
> use version 4 browsers, so those are the limitations I'm working in.
> (We're a small company, I'm the only writer).
> I am very grateful for any advice.
> Rebecca Stevenson
> Technical Writer
> Hub Data, Inc.
> 617-864-3700 x41

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