Re: Did ya ever wonder??

Subject: Re: Did ya ever wonder??
From: Sharon Burton-Hardin <sharonburton -at- EMAIL -dot- MSN -dot- COM>
Date: Mon, 3 May 1999 17:10:25 -0700

Since I really hate working on a client's site, this hardly comes up for me
anymore. But I know it does for a lot of people. What made me most irritated
with me was that I thought I was just working with what I had. You know the
drill, "Well, this is what they gave me. I can make this work. Of course I
can. Nothing is a showstopper. If I am just more clever/something, this is
all workable."

In that case, they wanted me on site and that was all the machine they would
give me. Now, with the experience I have, I know it was an impossible
situation and would handle it MUCH differently. Now I would frame it in the
amount of time/money I was wasting and the problems the very inadequate
machine was creating. And it was creating faster than I could troubleshoot.
486/33 16 megs of memory. 180 meg hard drive. RoboHELP, Pagemaker, MS
Office, CC:mail, Novell networking software. This was in early to mid 1995,
and then we installed Win 95. I had no swap space. Hell, I had no hard drive
space. I literally had to zip the Pagemaker manual files so I had room to
open and use RoboHELP. Then zip the help files up and use PageMaker. You get
the picture. It got really ugly. They hated me when the project was over.


Sharon Burton-Hardin
President of the Inland Empire chapter of the STC
Anthrobytes Consulting
Home of RoboNEWS(tm), the unofficial RoboHELP newsletter
Check out!

| My technique is to say that since I can get it done in less time on my
| (more powerful) home machine, I will be working from home until they get
| the proper tools for me to work on their premises. I put this in the
| perspective of saving them time and money. <grin>

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