Re: Acrobat 4.0 Good News/Bad News

Subject: Re: Acrobat 4.0 Good News/Bad News
From: David Knopf <david -at- KNOPF -dot- COM>
Date: Mon, 10 May 1999 10:16:56 -0700

Paul Kortz wrote:

| I'm sorry to rant on about this, but it does seem a bit naughty
| of Adobe to
| expect users who have already bought the product to fork out extra for
| another CD-ROM (or for a download which can be expensive outside
| the US). It
| should have been shipped with the Acrobat 4.0 product.
|
| And what about the average end user who's already downloaded the Reader
| oblivious to the fact that it's currently incomplete in one important
| aspect. Guess who'll have to pick up the support calls. Get your act
| together Adobe. End of rant.

Once again, Paul, I think you didn't read far enough. At the bottom of the
page, it clearly says:

"Note: You will be able to download Acrobat Reader 4.0 with
search when available."

The CD-ROM version is a real convenience for large shops that are producing
materials for many different language markets. If you prefer, you'll be able
to download the English only version of Reader + Search. All that's happened
here is that the 4.0 version of Reader + Search is running a little behind
schedule, and Adobe decided not to hold up the entire 4.0 release on account
of that. Does that really merit a full-fledged rant? ;)

David Knopf
Knopf Online
Tel: 415-820-2356
E-mail: mailto:david -at- knopf -dot- com
Web: http://www.knopf.com

RoboHELP Certified Trainer & Consultant
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