Re: Phrasing recommendations

Subject: Re: Phrasing recommendations
From: Robert Heath <robert -dot- heath -at- FRITZ -dot- COM>
Date: Fri, 21 May 1999 09:36:26 -0700

-----Original Message-----
From: lerickso -at- MQSOFTWARE -dot- COM [mailto:lerickso -at- MQSOFTWARE -dot- COM]
Sent: Friday, May 21, 1999 8:22 AM
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
Subject: Phrasing recommendations


I searched the books I own and the list archives and did not find any
information about phrasing recommendations and I hope the list can help.

Currently the manual reads, "We recommend that you do not change the user
name and leave the default." The "We recommend" part is where I shudder
(and struggle). I do not want to say "It is recommended..." either.

How should I phrase a recommendation for installation or a setting within a
software program? Any suggestions?


-Lief Erickson
MQSoftware, Inc.
lerickson -at- mqsoftware -dot- com


I do not know whether the template you're using allows for this sort of
thing, but you could use an indented note with a note icon next to it (or
even a warning icon), the text saying something like this: "Changing the
default user settings may result in (whatever sticky situation may arise)."
The recommendation would then be implied.

Robert

*****************
Robert Heath
Technical Writer
Fritz Companies, Inc.
San Francisco, CA


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