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Subject:Re: Interview From Hell From:Hedgehog Communications <hedgecom -at- YAHOO -dot- COM> Date:Tue, 8 Jun 1999 07:28:58 -0700
Julie Badger wrote about an interviewer asking her to
describe how'd she'd clean up an expansive mess her
dog had made.
Julie, I agree this SEEMS like an odd question up
front, but it's not. It really does show how a
candidate would organize chaos into meaning, which is
excatly what we do as technical writers.
A friend of mine, who hires help desk specialists,
always makes candidates play "20 questions" with her,
in which she says, "I'm thinking of an item in this
room that is visible to you. Ask me questions to find
out what it is." Help desk people, much like technical
writers, need to understand high-level concepts and
boild them down to specifics in a rational way... and
how they handle this "game" is a great indicator of
"Helping you get your point across"
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