[techwr-l] Re: Recap of the messasge about screwing up

Subject: [techwr-l] Re: Recap of the messasge about screwing up
From: "Merrick, Tim" <tim -dot- merrick -at- lsil -dot- com>
To: "TECHWR-L, a list for all technical communication issues" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 30 Aug 1999 14:34:30 -0500

Chuck,

Dealing with prima dona developers is a part of the responsibility we assume
when we sign on to be technical communicators. And doing it successfully is
the mark of the professional. It's not pleasant, but neither is the crap
journalists, cops, emergency room docs, store clerks, etc. put up with every
day. I rather get sneered at than shot at.

I took John's point to be more than "be nice." It comes down to showing
professional interest in the product you are documenting. If I act like I
don't care about the developer's work, why should he or she give a rip about
my documentation? Overcoming objections to the need for effective
documentation is a part of the job.

Tim Merrick
LSI Logic Storage Systems, Inc.
tim -dot- merrick -at- lsil -dot- com <mailto:tim -dot- merrick -at- lsil -dot- com>


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