Fw: Numbering Steps for Multiple Paths

Subject: Fw: Numbering Steps for Multiple Paths
From: "Tim Altom" <taltom -at- simplywritten -dot- com>
To: "TechDoc List" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 27 Sep 1999 07:31:03 -0500

I'm with you. We never use "1" for a single step. A "1" always implies a
"2". Nobody starts counting with "one" and stays there. "One" is intuitively
obvious. If nothing else, using some other mechanism for a single step cues
the reader that this is a special, one-step case. I'd even be in favor of a
heading "This process has only one step." Readers can't have too many cues.

Tim Altom
Simply Written, Inc.
Featuring FrameMaker and the Clustar Method(TM)
"Better communication is a service to mankind."

>> I still don't buy it. The number "1." for a step is a multipurpose
>> identifier that clarifies there is only one step <snip>
>To me it does just the opposite... having a step 1 implies there will be a
>2. I'd end up looking for step 2, wondering if my manual was defective,
>the company and complaining, and boring people for years to come with the
>of the manual that only had step 1... but that's just me.

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