TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:RE: Which help module? From:"Backer, Corinne" <CBacker -at- glhec -dot- org> To:"'TECHWR-L'" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 3 Nov 1999 12:48:08 -0600
Blue Sky (makers of RoboHELP) drove me nuts, too, with that "secret" price
thing. I finally called them, asked for "my" sales rep (they have some
mysterious process of assignation) and said that I would be willing to cut
them a purchase requisition today but only if she outlined for me every
penny of the cost; otherwise, I had the 800 number for Forehelp next on my
list. She quickly coughed up the numbers, I bought the software, and it's
working well for us. We use it to create PC application help, intranet
content, and web-based application help.
From: Scottie Lover [mailto:iluvscotties -at- mindspring -dot- com]
Sent: Wednesday, November 03, 1999 9:54 AM
Subject: Which help module?
Although not a technical writer per se, I have always taken great pride in
providing excellent online help and printed user guides with my
applications. (After all, the better the user understands the system, the
better he'll be able to use it, and the happier he will be with it.)
I have seen a number of third party help modules to greatly facilitate this
process, and would greatly appreciate any recommendations or warnings. (I
had initially planned to purchase RoboHelp, but their continuing refusal to
divulge the price left me wary, annoyed, and looking elsewhere. I just
can't trust a company that sends postcards promising something for free,
and then wants to charge my credit card almost $ 1,000.)
Any recommendations would be greatly appreciated.
Thank you very much.
(The Scottish Terrier Lover)
Sponsored by Weisner Associates Inc., Online Information Services
Moving your documentation online? We can help with standards, planning,
or training. Visit us at http://www.weisner.com or mailto:info -at- weisner -dot- com -dot-
Sponsored by DigiPub Solutions Corp. Make your team FrameMaker experts with
our Power User training for Adobe Acrobat and FrameMaker. Delivered at your
U.S. site or ours. http://www.digipubcorp.com, mailto:trainme -at- digipubcorp -dot- com
You are currently subscribed to techwr-l as: CBacker -at- GLHEC -dot- ORG
To unsubscribe send a blank email to $subst('Email.Unsub')
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.