Re: Technical Writing Textbook

Subject: Re: Technical Writing Textbook
From: "Anthony Markatos" <tonymar -at- hotmail -dot- com>
To: ashaffer -at- chorus -dot- net, techwr-l -at- lists -dot- raycomm -dot- com
Date: Wed, 10 Nov 1999 08:32:22 PST

Ann Shaffer asks:

Do you have any advice for a would-be author of a technical writing

Tony Markatos responds:

Do not fall into the (common) trap of thinking that technical communications is, in the main, "some sort of English/Journalism major kind of thing". Grammar and style have a place. But they are not the main issues.

The big "buzz word" today is usability. Highly usable tech comms are highly task oriented; that is, highly modular (where each module accomplishes one essential task).

"Chunking" complex software systems into logically-correct and "right-sized" modules requires a high degree of engineering.

The major issues are proper analysis and organization. Not the drafting of text.

Tony Markatos
(tonymar -at- hotmail -dot- com)

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