documentation process

Subject: documentation process
From: UmaP -at- NIIT -dot- com
To: techwr-l -at- lists -dot- raycomm -dot- com
Date: Thu, 18 Nov 1999 16:44:23 +0530

Hi all,

I will shortly be required to set up documentation process in an
organization that 'works' on telecommunication products and projects.
Apart from the idea that I'll be required to write manuals, I'm not very
clear on where to begin. While I'm very confident of the language guidelines
that I will be required to set up, I'm not very sure about the technical
part. For instance, what are the kinds of documents to be produced, what
should the medium of the output, what are the tools to use, are there any
good Web sites for such information? What would be the essential parts of a
manual, its TOC etc.
I will really appreciate any help on all this or parts.


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