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Thanks for your advice, I will be able to make use of it because ... drum
roll ... now when I open that file Word dies with an "illegal operation"
error message (cymbal crash). I can still work with a testbed document I
built from it yesterday, so I haven't lost much work.
I had not previously considered the matter of which version of Word
to save it in. This time I chose the 6.0/W95 option because some of the
users are running that version.
As for having to work it manually, well, at least there won't be many of
these white papers, so I can make them all go through my hands if I need to.
Still, it bothers me to have to dumb down a document because the tool
isn't working as it should.