RE: is there a best-of-breed in online Help??

Subject: RE: is there a best-of-breed in online Help??
From: "Cascio, Justin" <Justin_Cascio -at- tvratings -dot- com>
To: "'Skip Mendler'" <wmendler -at- cornetltd -dot- com>, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 24 Nov 1999 14:17:39 -0500

You might check out winners of STC competitions; I think you can access some
from their website. In the last company I worked for, we recognized TurboTax
as having the best interface and integrated help in our field. TurboTax is a
consumer tax preparation application, and I think it's fairly cheap, so it
wouldn't be too much of an investment to pick up a copy.

Justin Cascio

-----Original Message-----
From: Skip Mendler [mailto:wmendler -at- cornetltd -dot- com]
Sent: Wednesday, November 24, 1999 11:56 AM
Subject: is there a best-of-breed in online Help??

Hi, folks -- just wondering, are there any commonly used software apps out
there whose online Help systems are recognized by experts in such matters as
being Really Exceptionally Good, and worthy of emulation?

WS (Skip) Mendler, Documentation and Information Specialist
Educational Services Dept., SalesPlus/CorNet
Stroudsburg PA USA

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