RE: What department are you in?

Subject: RE: What department are you in?
From: MAGGIE SECARA <SECARAM -at- mainsaver -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>, "'Christi Carew'" <christi -at- sageinst -dot- COM>
Date: Wed, 1 Dec 1999 11:18:42 -0800

I guess it depends on the product you're documenting or the industry you're
part of. When it's software, the documentation is a deliverable just like
the product itself, and one does not ship without the other. I can see in
other fields that it might be different.

Maggie Secara
secaram -at- mainsaver -dot- com

"All the world's a stage, Mick, but some of us are dreadfully

> ----------
> From: Christi Carew[SMTP:christi -at- sageinst -dot- COM]
> Dan Caldwell wrote:
> >Is there a particular department that tech writers get attached to when
> >they're the only writer in a company? I recently joined a wireless
> >telecom startup and found myself faced with the unexpected dilemma of
> >"where do I belong?"
> I, too, am a lone writer in a telecommunications company. My manager is
> the
> Marketing Manager (managing only himself mind you, as he is the marketing
> dept.). In my last company, where there were four writers, we were
> originally under marketing and then moved to the Customer Service
> umbrella,
> which encompassed Training and Customer Support. I've never been at a
> company where the writers reported to engineering or development. It's
> always been service or marketing.
> I think the placement depends on how your company views its
> documentation--
> as a form of marketing or customer service. I tend to go with the latter.

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