RE: "Two-tracked documentation"

Subject: RE: "Two-tracked documentation"
From: Brian Clements <bclements -at- fpix -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 14 Dec 1999 14:02:01 -0600

Does anyone know of a good Microsoft Outlook reference book that contains
extensive info on Outlook forms? Most of the books we've found tend to say
"Forms are outside the scope of this book" and contain little or nothing on
the subject. All suggestions are appreciated.

Brian Clements
fpix, inc.
bclements -at- fpix -dot- com
214-659-5308


-----Original Message-----
From: John Locke [mailto:john -at- freelock -dot- com]
Sent: Tuesday, December 14, 1999 1:37 PM
To: TECHWR-L
Subject: RE: "Two-tracked documentation"


Tom Murrell writes:
. I don't think Technical Writing can be reduced to a Prime
Directive. Information is not more important than Audience, nor is Audience
more important than Information.


I agree with this, that technical writing can't be reduced to a prime
directive.
However, a single document can-and should. We should be able to identify the
"prime directive" of any single document. If we can't, if the document
serves too many masters, it loses its relevance.

Our job is to plan and write documents. If you have two different purposes
to address, sometimes you can address both, at the expense of being perfect
for neither-but the more divergent the purposes are, the more you should
consider writing two different documents.

That said, the current discussions of single-sourcing documents become
totally relevant-is it possible to reuse appropriate paragraphs/sections
between two different documents with different purposes?

--John Locke
http://www.freelock.com



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