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I recently submitted a question to this listserv asking the difference
between a Policy and a Procedure. I recieved some excellent answers. I
also recieved a couple of e-mails (from people who know that I have been
around awhile) asking me how I could be confused about something so 'basic'.
The below explains my confusion.
WHY I AM CONFUSED
I have at least some experience (and am at least somewhat read) in each of
* Requirements Analysis
* Systems Analysis
* Technical Writing
* Industrial Engineering
* Business Process Reengineering
My current understanding is as follows:
Can describe the 'What': Policy, Function, Procedure, Operation, Goal, Task,
Can describe the 'How': Procedure, Operation, Task, and Step.
Note: I forget where 'Activity' fits into anybody's scheme.
Tony Markatos (I think)
(tonymar -at- hotmail -dot- com)