Re: FAQs in User Guides

Subject: Re: FAQs in User Guides
From: Scott Turner <sturner -at- airmail -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 03 Jan 2001 09:05:57 -0600

Ah, reminds me of a job writing for IBM, where the contact asked us not
to use the word "invoke" (we were documenting a mainframe operating
language), on religious grounds. Didn't want to offend people who
associated invoke with invoking the devil.

We said Ok, no problem, it is a high level latin word anyway.

And then I pointed out that one could and many people regularly invoked
the name of God in prayer.

Just another case of ignorance overcoming common sense.


jkajpust -at- concentric -dot- net wrote:
> As an aside to the FAQ question, our writing group supervisor is
> trying to get rid of the term FAQ and replace it with Q&A. She feels
> that FAQ is too close to fag and will prove derogatory to people.
> Nobody has yet pointed out to her that Q&A seems very close to
> T&A and could prove derogatory to another group.

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