RE: Slightly OT: Word 2000 menus GONE

Subject: RE: Slightly OT: Word 2000 menus GONE
From: "Kim McGarghan" <kmcgarghan -at- nssolutions -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 31 Jan 2001 11:39:32 -0500


Can she right-click onto the top of the display for word? If so, she can
probably re-select the various menu options. Hope this helps.

If she can't do that, but she can highlight options under the "Tools", she
can choose "Customize" and then try to select the desired displays of

-----Original Message-----
From: Jo Francis Byrd [mailto:jbyrd -at- byrdwrites -dot- com]
Sent: Wednesday, January 31, 2001 11:32 AM
Subject: Slightly OT: Word 2000 menus GONE

A co-worker here has a problem with Word 2000 that has us all totally
baffled. She is using Office 2000; only Word is affected by this. I'm
sure it's some weird setting (I think I've even done it accidentally
before, and just as accidentally corrected it).

When she opens Word, all she gets is the document screen. No toolbars,
no menus, no access to them. Trying to access menu options (such as
Alt+F to open the File Menu) don't work, but the Ctlr+ whatever does.
Our IT person completely uninstalled Office, reinstalled Office 97 (Word
operated correctly, but she couldn't use her Word 2000 templates which
she needs), so they installed the Office 2000 upgrade. Nothing changed.
All she can get is a blank document page. Anyone have any clues as to
what's happening? All suggestions gratefully accepted.


Jo Byrd

Develop HTML-Based Help with Macromedia Dreamweaver 4 ($100 STC Discount)
**WEST COAST LOCATIONS** San Jose (Mar 1-2), San Francisco (Apr 16-17) or 800-646-9989.

Sponsored by DigiPub Solutions Corp, producers of PDF 2001
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