RE: thank-you notes

Subject: RE: thank-you notes
From: "John Fleming" <johnf -at- ecn -dot- ab -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 12 Apr 2001 09:12:28 -0600

> Subject: RE: thank-you notes
> From: "Patty Ewy" <patty -dot- ewy -at- greatplains -dot- com>
> Date: Wed, 11 Apr 2001 08:12:34 -0500
> X-Message-Number: 5

> Follow-up question: Does the delivery format of the note (snail mail
> e-mail) affect how you would respond to the note? I'd imagine that
> snail mail note is preferred, but can an e-mail note be just as
> effective?

I've done it both ways.

E-mail is fast and efficient.

However, a handwritten note can't be run through a spell and grammar
checker. If you do use a handwritten thank you, it is an opportunity
to show you really can string a simple English sentence together.

By the way, sales trainer Tom Hopkins places a lot of emphasis on the
importance of thank you notes.


John Fleming
Technical Writer
Edmonton, Alberta
email: johnf -at- ecn -dot- ab -dot- ca


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