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> Follow-up question: Does the delivery format of the note (snail mail
or
> e-mail) affect how you would respond to the note? I'd imagine that
the
> snail mail note is preferred, but can an e-mail note be just as
> effective?
I've done it both ways.
E-mail is fast and efficient.
However, a handwritten note can't be run through a spell and grammar
checker. If you do use a handwritten thank you, it is an opportunity
to show you really can string a simple English sentence together.
By the way, sales trainer Tom Hopkins places a lot of emphasis on the
importance of thank you notes.
--
John Fleming
Technical Writer
Edmonton, Alberta
email: johnf -at- ecn -dot- ab -dot- ca
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