TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: how to document multiple user roles? From:"Carol Chung" <cychung55 -at- hotmail -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 04 Oct 2001 13:31:35 -0700
In word docs, this is how my company dealt w/ multiple users-single
document: describe the user roles in the intro, separate chapters according
to what each user would be expected to do. For example, ch. 2 includes
procedures for user A; ch. 3 for user B; etc.
In RoboHELP html projects, the problem seems to go away largely because the
developers seem to output screens that are specific to user (for example, if
you're user A, the developers seem to apply permissions to restrict access
to screens specific to user C; like superadmin). The only glitch appears
when I have a single source html project and then full-text search might
turn up irrelevant topics (say topics for A, B, and C might appear when you
only want to search for C). There are build tags that can be used to mark
topics relevant to one type of user. I don't know if you're using html but I
thought build tags were pretty cool.
-thanks,
Carol Chung
www.tornadodevelopment.com
-----------------------------------------------------------
"You know, there are two important things about living in this country. You
have to be yourself, and then you have to learn how to deal with other
people trying to be themselves." -Wynton Marsalis
_________________________________________________________________
Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp
Planning to attend IPCC 01, October 24-27 in Santa Fe? Sign up by
October 3 and get a substantial discount! Program information,
online registration, and more on http://ieeepcs.org/2001/
Your monthly sponsorship message here reaches more than
5000 technical writers, providing 2,500,000+ monthly impressions.
Contact Eric (ejray -at- raycomm -dot- com) for details and availability.
---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.
