RE: Word Losing Custom Document Properties - Problem Solved

Subject: RE: Word Losing Custom Document Properties - Problem Solved
From: "Conner, Stuart" <sconner -at- ndsuk -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 6 Feb 2002 12:29:01 -0000

Thanks Steve,

I guessed that our friends from the East would be using a localised copy of
Word but did not see why some or our PCs would work and some not. Doing
another search on the Microsoft KB for 'localised' reveals that there are
some Far East support files, and mentions that Word properties will be blank
if these are not installed when viewing docs saved through a Far East
localised version of Word.

On the PCs that do work, people had viewed Chinese sites and downloaded the
font support which IE offered, which downloaded and installed the font and
(presumably) the support files as well. Just done this on my PC and all now
works well. Problem solved!


-----Original Message-----
From: Steve Hudson [mailto:cruddy -at- optushome -dot- com -dot- au]
Sent: 06 February 2002 11:45
To: Conner, Stuart; TECHWR-L
Subject: RE: Word Losing Custom Document Properties

G'day Stewy,

You had me puzzled at first, then I saw the key phrase (excuse me whilst I
execute the get_beer function... <pfft> <gurgle bubble gurgle> *ahhh*


different locale settings etc. Now I have seen around the MS News servers
problems with people being UNABLE to enter DBCS (Far East Character Sets)
into their custom or std properties and positive acceptance that these
properties just don't have that attribute potential.

So its a twist on a known problem, lets face it, a whole lotta software is
trying to come to REAL grips with Unicode proper. Somewhere in this reply
the real answer lieth buried hidden :-) Nice twist though - much nastier.
Thanks for the warning for when our Nipponese office opens :-)

Steve Hudson, Word Heretic
Word help and tools: heretic -at- tdfa -dot- com

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