Estimating review time

Subject: Estimating review time
From: "Nealon, Jessica" <Jessica -dot- Nealon -at- McKesson -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 12 Feb 2002 11:20:41 -0500

Since this topic has come up, I would like to ask a question that I have
often thought about. If it becomes obvious (as Dick implied that it might)
that the review is just not going to take place, is it reasonable ... ok,
"reasonable" is not the right word...is it feasible to have something in
writing (a form or even an email) that states that no review was or will be
done on the doc? For example, is it a good, bad, or completely insane idea
to send an email either informing or confirming with everyone in the loop
before publishing that no review has been done?

I'm thinking about how you cover yourself when someone wants to call you on
something that is incorrect in the manual when it was never reviewed by the
person who would have caught it. I totally understand the pressure that
Development is under and their time constraints; however, I am certainly not
planning on taking responsibility for a content error when those who were
responsible for checking it didn't. How is that best handled?

My first thought is that an email or piece of paper stating that the manual
has not been reviewed might be sufficient, but that's just an idea. Is it
acceptable to just say, "Well, in all honesty, the reason that information
is incorrect or missing is that the manual was never reviewed."? How do the
people on this list handle situations like that?

Curious,

Jessica Nealon
Technical Writer
> McKesson Information Solutions, Inc
>
> Confidentiality Notice: This e-mail message, including any attachments, is
for the sole use of the intended recipient(s) and may contain confidential
and privileged information. Any unauthorized review, use, disclosure or
distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original
message.
>
>

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Did you know you can get RoboHelp certified?
To learn how, visit http://www.ehelp.com/techwr. Be sure to also check out
our special pricing offers and promotions for RoboHelp 2002.

---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.



Follow-Ups:

Previous by Author: Search utility for HTML documentation
Next by Author: Single sourcing tools
Previous by Thread: Re: Estimating review time
Next by Thread: RE: Estimating review time


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads