Re: Where do you shoot trouble?

Subject: Re: Where do you shoot trouble?
From: "Dana Worley" <dana -at- campbellsci -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 13 Feb 2002 10:24:05 -0700

> All One Chapter
> ============

I vote for all in one chapter. When I have experienced a problem, I
have read through entire troubleshooting sections just to see if
anything is remotely related to the problem I'm seeing. If the
information I need is scattered throughout, where would I start?
(besides the first page and read through to the last...)

Also, I think putting troubleshooting information throughout the
manual would require the user to know what the trouble is before
s/he can resolve it. If I knew what the trouble was, I wouldn't have to
read the manual...

Dana W.

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