Re: Squeaky Tech Writer Gets the Grease?

Subject: Re: Squeaky Tech Writer Gets the Grease?
From: Kat Nagel <mlists -at- masterworkconsulting -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 22 Feb 2002 19:37:27 -0500

At 2:38 PM -0800 2/22/02, Cook, Jenise wrote:

Just wondering... for those contributions you make on the job where your
boss is out of the communication loop, do any of you out there ever meet
with your boss to informally share what you've done? (Example of said
contributions: [1] Help a coworker from another team--and, at an off-site
location--create an important PowerPoint presentation. [2] Help a coworker
format a wordy document by "mapping" the content.)

Would you informally meet once a quarter? Or, do you wait until a month
before your annual review and provide a list of what you've done?

At my last job, this sort of thing was part of my original job description. Boss#1 even authorized a timesheet code for Non-project Documentation Services and another for Software Assistance. (We didn't have an IT help desk, so I was the guru for Word, RoboHelp, Visio, Acrobat, Excel, SnagIt, VSS, ClearQuest, etc.--- everything except hardware and the actual programming environment.) Details went in the Notes field in our time-and-project-tracking application, and showed up on my weekly status report.

When appraisal time came around, all HR had to do was put in the dates and hit Print. Everything was there, with comments from project managers and miscellaneous internal clients. Unfortunately, this non-project work was one of the first things to go when Boss#1 was laid off. <sigh> Boss#2 insisted that all requests for my time go through him, and I never saw anything that didn't have a project charge number. Instant boredom. Those little things were *fun*, and paid off in good will from developers, account managers, and support staff.

Kat Nagel
"If the business notion of best practices had been applied from the
dawn of human civilization, human beings never would have achieved
civilization." Christopher Locke, EGR newsletter 15May2001

Now's a great time to buy RoboHelp! You'll get SnagIt screen capture
software and a $200 onsite training voucher FREE when you buy RoboHelp
Office or RoboHelp Enterprise. Hurry, this offer expires February 28, 2002.

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