RE: Single-sourcing

Subject: RE: Single-sourcing
From: "David Knopf" <david -at- knopf -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 25 Feb 2002 12:54:00 -0800

Nealon, Jessica [mailto:Jessica -dot- Nealon -at- McKesson -dot- com] wrote:

>>> Here's another question:  Is the WW output always .htm or .html
files?  That is, is the document always opened in a browser?  Believe it
or not, our customers are telling us that they have removed the browser
from PC workstations to prevent e-surfing during working hours.  I think
they mean that they have removed the modem/network connection (how do
you remove a browser so embedded in the OS?) but that is yet to be
clarified.  Can you deliver the online output such that it opens
independent of a browser?  Or am I dreaming? <<<

All the HTML-based output formats require a web browser. If your users
do not have a browser, you can produce WinHelp or JavaHelp, neither of
which requires a web browser.

>>> I have an added complication here in that my next project is for one
application that is actually several tied into one, which is then hooked
into three others--it's accounting, if that clarifies it.  There will be
separate .exes that are deployed in totally different physical locations
that will up/download to each other.  The help needs to be divided up
into different books for different users, which I can do, but I also
need to be able to print the whole thing for support and training (can
you say understaffed?).  I can do this manually with a lot of docs and a
lot of tying together in PDF but would like a better solution.  I'm
thinking that FM/WW would provide it.  <<<

Yes, with FrameMaker, it's pretty straightforward to modularize content
in the way that you describe here. And with WWP, you can convert the
modularized content to any of the 9 supported output formats.

>>> I would like to know some books I should purchase if I am really
going to teach myself the FM/WW process. I have taken a training class
from Adobe in FM already and would like to say that I am proficient, but
I still have a little trouble understanding how to type a sentence! The
reference pages, the table "templates," the concepts behind the tagging,
I get it. How I just start typing is still a mystery, unfortunately.
The necessary synapse is just not firing. <<<

Thomas Neuberger's book on FrameMaker 6 is very good. For more info, see As far as I know, there are no third-party
books about the current version of WebWorks Publisher; the WebWorks
Publisher Cookbook ( provides a lot of good
information about the previous version.



David Knopf @ Knopf Online / San Francisco, CA / 415.550.8367
mailto:david -at- knopf -dot- com /

WebWorks Publisher Certified Trainer
RoboHelp MVP & Certified RoboHelp Instructor
Member, RoboHelp Community Advisory Board
Member, JavaHelp 2.0 Expert Group
Moderator, HATT & wwp-users

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