RE: On-line vs. print

Subject: RE: On-line vs. print
From: "Bill Swallow" <wswallow -at- nycap -dot- rr -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 1 Aug 2002 23:29:51 -0400

::: Well, this subject certainly didn't garner much interest
::: did it? After so many
::: claiming that on-line and print are so different, is there
::: nobody willing to
::: discuss the requirements of on-line documentation?

Requirement: must be useful to the end-user. ;) Anything else is a
matter of preferece. :)

::: Geoff Hart pointed out the issue of being 'lost in
::: hyperspace' an issue that I
::: would think requires further study. How can the user be
::: kept 'in context' when
::: drilling around in on-line documentation?

Breadcrumbs. Smart browse sequences. Related topics. Usable TOC/IX. Just
a few thoughts that come to mind. ;)

::: Or, in printed documentation how do you best present
::: detailed information yet
::: still allow the user to quickly find procedural
::: instructions that don't assume they've read the whole book?

Intelligently. *LOL* It really depends on the nature of the information
you're publishing and the audience.

Information Design & Development Professional
tel/fax: 518.371.1867 wswallow -at- nycap -dot- rr -dot- com
List Owner: HATT, WWP-Users, InFrame
Co-Moderator: SingleSourcing-Mgmt
WebWorks Wizard Editor of InFrame Magazine

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Re: On-line vs. print (WAS: Of myth and reality)?: From: eric . dunn

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