Re: Being an Expert (was:I'm taking my marbles and going home...)

Subject: Re: Being an Expert (was:I'm taking my marbles and going home...)
From: letoured -at- together -dot- net
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 14 Aug 2002 07:57:25 -0400


In <20020813203644 -dot- F0BE927C86 -at- email -dot- iwon -dot- com>, on 08/13/02
at 04:36 PM, "tom -dot- green -at- iwon -dot- com" <tom -dot- green -at- iwon -dot- com> said:



>OK, I'll bite on this thread just one time. You don't necessarily have to be
>a programmer or engineer to write quality manuals. That is why you have
>several SMEs to review the content before the manual goes to print. The SMEs
>decide what is accurate and what isn't. If I were a mechanical engineer I
>would be a mechanical engineer. I think we (Tech Writers) are hired to create
>professional manuals from the talent available in the company.

The software industry seems to make heavy use Smes. Other industries expect
the writer to be an expert -- who receives expert help from other experts in
the finer details of complex systems?

Do you think you could say -- even with 20 SME's helping you -- write a manual
on steam turbine maintenance? Large ones probably have about 60,000 parts --
and you have to write from engineering and design data, blueprints, and field
reports? Can you do that? Can you figure out what the engineer in the field
taking one apart for a 10 year overhaul has to do?

Do you need more examples or do you get the idea?


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letoured -at- together -dot- net
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References:
Being an Expert (was:I'm taking my marbles and going home...): From: tom -dot- green -at- iwon -dot- com

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