Re: Quick and Easy Poll

Subject: Re: Quick and Easy Poll
From: "Kat Nagel, MasterWork Consulting" <mlists -at- masterworkconsulting -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 3 Apr 2003 12:14:03 -0500

Wouldn't that be a non-issue *if* you included a clear definition of the term on the first page of the discussion, before the narratives?

Jeff Hanvey

Sure, if you know that all your users will read the manual like a novel from front to back. These days, with so much to do and so little time, I think it's more likely that a user will want a specific bit of information *right now* and become irritated, like my client's VP, at any delay. Providing a glossary in printed material and including the terms in the index seems like a simple way to cover all bases...erm...user types.

Kat Nagel
Owner, MasterWork Consulting Services
Phone: (585) 820-4045 Fax: (585) 244-3565
Business: katnagel -at- masterworkconsulting -dot- com
Personal: katnagel -at- bluefrognet -dot- net

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Re: Quick and Easy Poll: From: Kat Nagel, MasterWork Consulting
Re: Quick and Easy Poll: From: Jeff Hanvey

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