The Law of Unintended Consequences

Subject: The Law of Unintended Consequences
From: "Stevenson, Rebecca" <Rebecca -dot- Stevenson -at- workscape -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 14 Apr 2003 15:05:35 -0400

To those of you contemplating how to make a formal documentation sign-off part of your process:

Consider the possibility that once they are "responsible" <g> for the documentation, those who have to sign off on it will send you frantic updates and agonize *way* more than you do over word selection and comma placement up to and indeed beyond the deadline.

This is the first time we've done this and it's definitely a learning experience. :-)

Rebecca Stevenson
Technical Writer
Workscape, Inc.
> 508-861-3059
AIM: RJSWriter

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