RE: The Law of Unintended Consequences

Subject: RE: The Law of Unintended Consequences
From: "Stevenson, Rebecca" <Rebecca -dot- Stevenson -at- workscape -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 14 Apr 2003 15:37:33 -0400

> Consider the possibility that once they are "responsible" <g> for the
> documentation, those who have to sign off on it will send you frantic
> updates and agonize *way* more than you do over word selection and
> comma placement up to and indeed beyond the deadline.
> This is the first time we've done this and it's definitely a learning
> experience. :-)

Jan wonders: Is everybody who signs off 'responsible' for everything in
the documentation, or is the signing off limited to certain areas,
e.g., an SME signing off only on factual correctness?

Engineering and QA are only responsible for their areas of expertise. But at the end of the day Product Management is "responsible" for the entire product (including documentation); their sign-off comes after the third and theoretically final review.

Even then it's not supposed to mean that they think the doc is perfect, just that they've reviewed it and any remaining issues (that aren't show-stoppers) have been noted for future updates. You would think they had to sign it in blood, though. :-)

And yes, of course, Documentation is *really* responsible for all of it. <g>

Purchase RoboHelp X3 in April and receive a $100 mail-in
rebate, plus FREE RoboScreenCapture and WebHelp Merge Module.
Order here:

Help celebrate TECHWR-L's 10th Anniversary starting this month!
Check out the contests at
Happy birthday to you, happy birthday to you, happy birthday TECHWR-L....

You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit for more resources and info.

Previous by Author: The Law of Unintended Consequences
Next by Author: RE: When a "shim" is not a "shim"
Previous by Thread: Re: The Law of Unintended Consequences
Next by Thread: Re: The Law of Unintended Consequences

What this post helpful? Share it with friends and colleagues:

Sponsored Ads

Sponsored Ads