Re: Essential Technical Writing Skills

Subject: Re: Essential Technical Writing Skills
From: "Mike O." <obie1121 -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 30 May 2003 08:45:02 -0700 (PDT)

George Mena wrote:
> Corporate American policy today tells us that workplace anger
> is unacceptable

It's not just anger - nowadays all forms of visible conflict are not
tolerated. In the event of a conflict, the lower-status party is wrong,
regardless of the cause or merits of the conflict. This is especially
problematic for tech writers, who tend to be deemed low-status.

Workplace anger is still acceptable in certain quarters, but it depends
on status. Low-status workers are not allowed to display anger.
However, some senior managers use displays of anger as a manipulative
tool, and this is and always will be tolerated, and sometimes even

Mike O.

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