Re: Documentation and Bug Reports
As part of this, I asked what does the TechSupport/CustomerSupport
logging system show as problems that if the documentation had addressed
the situation in the first place, the call might not have happened in
the first place.
It seemed that the question was comparable to lightning out of a clear
Within 2 days, the logging application was installed on my machine and
I'm able to analyze the reports for issues that could have been
addressed in the docs.
So, my question...anyone else doing this as a routine part of
documentation updating, review, or development?
Documentation and Bug Reports: From: John Posada
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