Re: Workflow authorities
Isn't this covered under UML?
Now let's not discuss religion on this list :-)
Using UML implies you have bought in to a whole world of structured methodology (however you define that).
For basic presentation of workflow in business processes, I don't know about a referencable higher authority, but you would do well to pick a standard template from your drawing tool (Visio?) and stick with it. Possibly even the UML template.
Also look at the great tutorials and examples provided here, even if you aren't using Smartdraw:
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