Re: Definition of "User-Friendly" Was Re: Engineering design practice

Subject: Re: Definition of "User-Friendly" Was Re: Engineering design practice
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 20 Apr 2005 18:55:30 -0700


Actually, I think it is the definition of "good engineering practice"
that is more important. Having been an engineer, I would define
it as managing the entire development process, including not just
design, but manufacturing, service and support. This would, of
course, mean producing documentation that provides the user
with accurate information, well-organized information that facilitates the successful use of the product.

OTOH, really *great* engineering practice would produce a
product so easy to use that user docs would be unnecessary,
and the bulk of the documentation effort would be expended not
on user docs, but on documenting the really complicated stuff
running under the hood for the service folks.

Gene Kim-Eng


----- Original Message ----- From: "Tony Markos" <ajmarkos -at- yahoo -dot- com>

I am curious; how do you define user-friendly?
(Note: I give my definition below.)



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References:
Definition of "User-Friendly" Was Re: Engineering design practice: From: Tony Markos

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