Re: Definition of "User-Friendly" Was Re: Engineering design practice

Subject: Re: Definition of "User-Friendly" Was Re: Engineering design practice
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 20 Apr 2005 20:12:16 -0700


Well, that's the difference between those who practice good engineering
and those who get it right. :)

We often go off on tangents here about writers who have technical skills
vs those who don't, but in engineering there's a similar schism between
those who can "design," as in write some code or spec out a widget, and
those who can "develop," as in start from a blank sheet of paper and ten
years later sign the obsolescence ECO for a product that's made the company a consistent profit throughout its lifecycle.

Gene Kim-Eng


----- Original Message ----- From: "Kathleen" <keamac -at- cox -dot- net>

Being only a writer/editor, I have to say I'm glad we're all human, and
it's unlikely that your ideal will come to pass anytime soon. This is
especially nice because many engineers I've worked with already act like
the user docs are useless. And, why couldn't you extend that process to
the under-the-hood material?



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Re: Definition of "User-Friendly" Was Re: Engineering design practice: From: Kathleen

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