multiple help systems

["Damien Braniff" <Damien -dot- Braniff -at- asg -dot- com>]

I'm working on a product at the moment that, although it's a single
product to the user, is really made up of several different modules. Now
the help (javahelp) is being done in RH and there are currently 4
different help files and the help for each module purchased is included
with the product.

Context help is OK as the relevant topic is displayed for the selected
screen etc. It's beyond that point that I can see problems. To keep it
simple, let's say that the application has 2 panes, each with its own
help. However, they ARE linked so I, as a user, would expect the help to
include details of both panes.

Am I missing something here or does this call for quite a degree of
duplication?

Damien 

Damien Braniff | Technical Writer
damienb -at- asg -dot- com 
Technical Communications
ASG | asg.com
Waterfront Plaza
8, Lagan Bank Road,
Belfast, N. Ireland BT1 3LR 
Tel:  +44 (0) 28.9072.3124
Fax: +44 (0) 28.9072.3324
End-to-End Technology Management



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