Re: Users Editing Help Files

Subject: Re: Users Editing Help Files
From: Edwin Skau <eddy -dot- skau -at- gmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 2 Nov 2005 17:39:35 +0530


> My manager has received a request to let some of our
> users add policy information to existing Help topics.

Where did this request come from (from the users or from some "think
tank" in your firm?
Will this mean those contributors will be accountable for that information?
Is this arrangement going to be for one set of users?
Will their additions apply to other users?

I'd need to know your situation better to make a useful suggestion.

The standard approach would be to include a user review cycle while
developing your Help system.

-ed

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References:
Users Editing Help Files: From: Evelyn Dunn

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