Users Editing Help Files

Subject: Users Editing Help Files
From: Evelyn Dunn <evelyn_dnn -at- yahoo -dot- co -dot- uk>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 1 Nov 2005 23:18:27 +0000 (GMT)

My manager has received a request to let some of our
users add policy
information to existing Help topics. While I am
willing to add this
information, the group in question does not want to
take this approach.

We treat our Help files as production data and the
files are currently
locked down. I have suggested that they use hyperlinks
but they insist
they want to embed the information.

Has anyone else encountered this type of situation?
Is anyone else out there allowing users to edit their
Help files without consultation?

The department in
question has a high turnover, they would not be
training their users on
our Help system, and few of them have good html
skills, not to mention
they know nothing of technical writing.

Suggestions would be greatly appreciated. Thank you.

To help you stay safe and secure online, we've developed the all new Yahoo! Security Centre.


Try WebWorks ePublisher Pro for Word today! Smooth migration of legacy
RoboHelp content into your new Help systems. EContent Magazine Decision-
maker review (October 2005) is here:

Doc-To-Help 2005 converts RoboHelp files with one click. Author with Word or any HTML editor. Visit our site to see a conversion demo movie and learn more.

You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.


Previous by Author: request for assistance
Next by Author: Re: Microsoft Word Auto Numbering
Previous by Thread: Re: Editorial/Press Release - What are some points to consider while writing?
Next by Thread: Re: Users Editing Help Files

What this post helpful? Share it with friends and colleagues:

Sponsored Ads

Sponsored Ads