RE: Documents on demand?

Subject: RE: Documents on demand?
From: "Broberg, Mats" <mabr -at- flir -dot- se>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 11 Nov 2005 09:49:36 +0100


Krista,

It would be quite easy to adapt the documentation management system I
use into a full-fledged document-on-demand system. Each publication I
generate from the system reads a configuration file that defines which
chapter, sections, paragraphs and images that should be included in that
publication. This configuration file is a simple XML file that I write
for each configuration but there's no reason why this XML file could not
be generated from a customer form on a web page. A feature could be
added that would e-mail the document to the client after the formatting.

Let me know if this is of interest and I'll send you contact details to
the vendor off-list.

Best regards,
Mats Broberg
Technical Documentation Manager

www.flirthermography.com

> -----Original Message-----
> From: bounce-techwr-l-148563 -at- lists -dot- techwr-l -dot- com
> [mailto:bounce-techwr-l-148563 -at- lists -dot- techwr-l -dot- com] On Behalf
> Of Van Laan, Krista
> Sent: den 11 november 2005 01:41
> To: TECHWR-L
> Subject: Documents on demand?
>
>
> Is anyone here providing customized documentation to their
> users? I am interested in finding out if I can produce
> customized documentation, preferably with an out-of-the-box
> product. I imagine something like a wizard where they would
> select their configuration, which of our products or services
> they are using, and we would then give them only the
> documentation or online help they need. I'm having a hard
> time doing a search for this. I noticed that Adobe is selling
> a number of documentation services, but I can't tell if any
> of those would do what I'm looking for.
>
> I find that we tend to produce way too much documentation,
> and customers are having a hard time wading through
> everything to figure out what they need. It would be great to
> give them exactly what we think they need, while still
> providing the full set if they want to look for more. I am
> sure I'm not the only person who wants to do this. Ideas?
>
> Thanks,
> Krista

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