RE: Smart answers and useful answers

Subject: RE: Smart answers and useful answers
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 14 Dec 2005 08:56:23 -0500

Good questions, Bonnie! But yeah, it was a three-person conversation
within a small area. The second salesperson was indisputably correcting
the first salesperson's terminology. He was looking right at *me* while
he was correcting the first guy, and he waited until I started to turn
away before delivering the punchline.

The second salesperson mistakenly thought that his job is to be the
smartest person in the room. But his real job is exactly like mine: to
communicate effectively with his target audience.

> -----Original Message-----
> From: Bonnie Granat
> Sent: Tuesday, December 13, 2005 6:36 PM
> To: 'TECHWR-L'
> Subject: RE: Smart answers and useful answers
> Isn't it possible that the second salesperson, in fact,
> didn't realize that
> was what you wanted until he said it to you?
> Maybe the second salesperson thought the first salesperson
> was repeating *your* question.
> Did the second salesperson in fact hear your initial question?
> How far away from the first salesperson was the second
> salesperson when the
> first salesperson asked the second salesperson the question?
> Close enough to have heard your original question?
> In that case, maybe your interpretation is what really happened.
> If not, I suggest there's no basis for assuming what you've assumed.

This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you.


Now Shipping -- WebWorks ePublisher Pro for Word! Easily create online
Help. And online anything else. Redesigned interface with a new
project-based workflow. Try it today!

Doc-To-Help 2005 now has RoboHelp Converter and HTML Source: Author
content and configure Help in MS Word or any HTML editor. No
proprietary editor! *August release.

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.


Previous by Author: Smart answers and useful answers
Next by Author: RE: Document Control Systems
Previous by Thread: RE: Smart answers and useful answers
Next by Thread: RE: Smart answers and useful answers

What this post helpful? Share it with friends and colleagues:

Sponsored Ads

Sponsored Ads