Re: online feedback methods

Subject: Re: online feedback methods
From: "Bryan Sherman" <bsherm -at- gmail -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 11 Apr 2006 12:00:16 -0400

I understand your annoyance, but the reason many sites do not provide
an e-mail address is because the spammers harvest e-mail addresses
from web sites. Putting your e-mail address on a web site is a very
quick, efficient way to up your e-mail count for all kinds of

Yet another reason to not like the spam industry...

On 4/10/06, Sandy Harris <sandyinchina -at- gmail -dot- com> wrote:
> Stacia Marlett <smarlett -at- digitalriver -dot- com> wrote:
> > We're going to revamp our feedback system for our online help. Currently
> > we assign a URL to a button at the bottom of each help topic. Clicking
> > the button opens a new window with a bunch of questions and a Submit
> > button. Then someone else in our group puts the feedback in a
> > spreadsheet. We've gotten very little feedback over the course of a year
> > with our online help system.
> This pushes one of my buttons. I passionately hate those online forms,
> especially the ones you see under "Contact us" on various corporate
> web pages. Why can't you just provide an email address so I can send
> feedback using my own client and have normal records of it?

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online feedback methods: From: Stacia Marlett
Re: online feedback methods: From: Sandy Harris

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