Re: Developing a Methodology

Subject: Re: Developing a Methodology
From: John Posada <jposada01 -at- yahoo -dot- com>
To: "Zuercher, Darrell" <dzuerche -at- tva -dot- gov>, eric -dot- dunn -at- ca -dot- transport -dot- bombardier -dot- com
Date: Thu, 25 May 2006 10:42:24 -0700 (PDT)

> I have been advised by a Six Sigma Green Belt to
> pursue the same level of certification while I am doing
> this. Since I do not anticipate a career in Six Sigma
> documentation, is that certification worth pursuing?

You don't create Six Sigma documentation. You use the Six Sigma
methodology to create the best documentation that you can.

BTW...the goal of Six Sigma, from the perspective of documentation,
means that if a million people read a document, only 3.4 defects will
be discovered (even if it means that 3.4 readers discovered the SAME
defect). In other words, if 500,000 people read it, there will be a
cumulative number of 1.7 defects noticed (3.4/2), and if 250,000 read
it, .85 defects will be noticed.

John Posada
Senior Technical Writer

"So long and thanks for all the fish."

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Developing a Methodology: From: Zuercher, Darrell

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