Re: frustrated

Subject: Re: frustrated
From: "T.W. Smith" <techwordsmith -at- gmail -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 5 Jul 2006 13:36:58 -0400

I have found that lower costs for doing the current project inexpensively
often carry more weight than spending more on the current project to set
things up so the next 5 or 6 projects go more smoothly and inexpensively.

In part, I think this is because professional managers and project managers
get rewarded for performance in the current pay or business cycle with no
regard to setting up the future. Thus, why would a project manager
jeopardize their bonus, salary increase, or continued employment by
advocating something that is more expensive in the current pay period when
what happens a year down the road will be judged independently.

On 6/30/06, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:

Unfortunately, this can be true. Despite what you hear
at various company quality training sessions, there often
is no great return on the effort to "meet or exceed
customer expectations."

OTOH, if you can make a case to management that
with the right vendor management strategy you can
find a way to get them better-organized, better-written
documents than the ones they're getting now for the
same $20 per hour and then successfully implement
that strategy for them, you may be able to secure your
own $50 per hour position and also make your life as
the person who has to deal with what the vendors are
delivering a little easier and less frustrating.

Gene Kim-Eng

----- Original Message -----
From: "T.W. Smith" <techwordsmith -at- gmail -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Friday, June 30, 2006 9:38 AM
Subject: Re: frustrated

> Sometimes a poorly-organized, poorly-written document for $20 per hour
> what management wants versus a well-organized, well-written document for
> $50
> per hour.
> If you are stuck with work you don't consider acceptable, I recommend
> pushing professionally through the chain of command to get some training
> done or a better vendor chosen. Or, perhaps you will find out that what
> you
> are getting meets a larger need of low cost, and there's nout you can


I won. I voted for Char James-Tanny for STC secretary.

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