Re: Customizing Help

Subject: Re: Customizing Help
From: "Samuel Wright" <lykoszine -at- gmail -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>, "Suzette Leeming" <suzette -dot- leeming -at- gmail -dot- com>
Date: Fri, 24 Nov 2006 11:42:33 +0000

Suzette wrote:
Our company writes custom software for the financial industry. Our
current (and potential) customers often ask for the ability to
customize the help files. Our help files document how the system
works, but the system is flexible enough that each customer may have
their own internal work processes, which they would like to add to the
help files.
We delivery our help in a web-based format, with the help files
residing locally on the customers' server.

If you look at the php documentation for example (, which is
of course hosted remotely, they have user comments at the bottom of
each page. Fairly useful if you don't mind scrolling through pages and
pages of dross.

If you were to set up the help as pure html on a server, it should be
easy enough to add a similar feature using whatever server side
programming language you are comfortable with.


WebWorks ePublisher Pro for Word features support for every major Help format plus PDF, HTML and more. Flexible, precise, and efficient content delivery. Try it today!

Easily create HTML or Microsoft Word content and convert to any popular Help file format or printed documentation. Learn more at

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-
To unsubscribe send a blank email to techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Customizing Help: From: Suzette Leeming

Previous by Author: Re: writing commands
Next by Author: Re: Subject: Re: Linux
Previous by Thread: Re: Customizing Help
Next by Thread: RE: Customizing Help

What this post helpful? Share it with friends and colleagues:

Sponsored Ads