What's the word on Vista Help?

Subject: What's the word on Vista Help?
From: "Todd Sutherland" <firetail_documentation -at- hotmail -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 08 Mar 2007 10:28:06 -0500

Hi, folks. The company where I work is planning to launch a new product line this year, and in conjunction with that, our department is looking into changing the look of our client-facing documentation. There?s some suggestion the purse strings will be loosened for this project, so now is the time to start planning for the next phase.

Something that?s come to our attention lately is Vista Help. It?s hard to find that much about it, since we?re right at the arrival of Vista right now. I?m wondering if anyone out there has a strategy for dealing with Vista? what products have you looked into, what have you opted to use, what are the contingencies for support on other operating systems? Currently we?re single sourcing in FrameMaker, exporting to PDF, and also to CHM by means of WebWorks Publisher ? which often leaves one feeling like the Sorcerer?s Apprentice, flipping pages while the water rises, and so we?re looking to replace it with something more consistent in its results. As I say, now?s the time.

Any suggestions? Thanks for the input.


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