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>Remember, an article in "Wired" magazine a while back
concluded with the sentence, "Nobody ever got promoted
for having good documentation." (My fault if the quote
is not exact.) The article was specifically about
managing databases, but it could have been about
almost any high-tech field. I think that sentence is a
pretty accurate summation of the feelings of most
Part of the reason for that feeling is TWs are viewed in most companies as a
cost of doing business rather than a profit center. While I realize that the
statement refers to data base management, if you can convince upper
management that good documentation helps the bottom line, then you can and
will get promoted. I've done it several times; however, I was able to do it
because they were small companies with hands on management and excellent
rapport with the customers. When customers thanked the company President and
VPs for improved instructions, it had an immediate affect. In most larger
companies, upper management could give a rip.
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