RE: Nuts.

Subject: RE: Nuts.
From: "Al Geist" <al -dot- geist -at- geistassociates -dot- com>
To: "'Keith Hood'" <klhra -at- yahoo -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 28 Jun 2007 16:27:43 -0400

Keith Hood wrote:

>Remember, an article in "Wired" magazine a while back

concluded with the sentence, "Nobody ever got promoted

for having good documentation." (My fault if the quote

is not exact.) The article was specifically about

managing databases, but it could have been about

almost any high-tech field. I think that sentence is a

pretty accurate summation of the feelings of most

managers today.<

Part of the reason for that feeling is TWs are viewed in most companies as a
cost of doing business rather than a profit center. While I realize that the
statement refers to data base management, if you can convince upper
management that good documentation helps the bottom line, then you can and
will get promoted. I've done it several times; however, I was able to do it
because they were small companies with hands on management and excellent
rapport with the customers. When customers thanked the company President and
VPs for improved instructions, it had an immediate affect. In most larger
companies, upper management could give a rip.

Al Geist
Technical Writing, Help, Marketing Collateral, Web Design and Award Winning
Voice/Msg: 802-658-3140
Cell: 802-578-3964
E-mail: <mailto:al -dot- geist -at- geistassociates -dot- com>
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(Online portfolio and resume)
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Re: Nuts.: From: Chris Borokowski
Re: Nuts.: From: Keith Hood

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